Privacy Policy
We respect your privacy and are committed to protecting the personal information you share with us. This policy explains how SyncSquared collects, uses, and safeguards your data.
Last updated: 1 September 2026
SyncSquared ("we", "us", or "our") provides professional printer maintenance, repair, managed print services, printing solutions, and related services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or use our products and services.
1Information We Collect
We may collect personal information you provide directly, including your name, email address, phone number, company name, and any details you include in contact forms, quote requests, or support tickets.
When you visit our website, we may automatically collect certain information such as your IP address, browser type, device information, pages visited, and time spent on our site.
Depending on the service, we may also collect technical information about your printing environment, such as device models, fleet size, and usage data needed to deliver managed print services.
2How We Use Your Information
We use the information we collect to respond to your inquiries, provide and manage our products and services, prepare quotes, schedule maintenance visits, and deliver technical support.
We may use your information to improve our website, personalize your experience, and send you relevant service updates or marketing communications where permitted by law and with your consent.
We use aggregated and anonymized data to analyze performance, monitor service quality, and develop new offerings.
3Legal Basis for Processing
We process personal information based on your consent, the necessity of performing a contract with you, our legitimate business interests, or compliance with applicable legal obligations.
Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
4Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties.
We may share your information with trusted service providers and partners who assist us in operating our business and delivering services, under appropriate confidentiality and security obligations.
We may disclose personal information where required by law, regulation, legal process, or governmental request, or where necessary to protect our rights, safety, or property.
5Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.
Although we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
When information is no longer required, we take reasonable steps to delete or anonymize it securely.
7Your Rights
Depending on your jurisdiction, you may have the right to access, correct, update, or delete the personal information we hold about you.
You may also have the right to object to or restrict certain processing, request a copy of your data, or lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
8Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze site traffic, and remember your preferences.
You can manage or disable cookies through your browser settings; however, some features of the website may not function properly without them.
9Third-Party Links and Services
Our website may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices or content of such third parties.
We encourage you to review the privacy policies of any third-party sites you visit.
10Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
We will indicate the date of the latest revision at the top of this policy and encourage you to review it periodically.
11Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
SyncSquared, 23 El Batrawy St., Sara Tower, 3rd Floor, Abbas El-Aqad, Nasr City, Cairo, Egypt. Email: info@syncsquared-print.com. Phone: +20 10 1203 2491.